The pace of innovation and change for airlines is increasing at breakneck speed, yet the complex mix of different IT platforms, inaccessible data and third-party suppliers means making the required changes is not straightforward.
Because of legacy constraints, applications and data are often organised by business domain, meaning data exchange is cumbersome and slow. As a result, airlines often develop proprietary tools like messaging systems, enterprise service buses or ETL to achieve the required interoperation.
Although these are an improvement, they may not be adequate for meeting the actual business challenges such as:
A further problem is the constraints placed on airlines when attempting business or technology change.
TDAP is a new generation platform capturing all of the information (and especially customer related data) processed by the legacy, PSS and third-party systems in real-time, structure it into a generic data model to provide ready access to operational and transactional data.
Faster time to market for new products and services: easier access to data means the speedier launch of new products and services, improved marketing campaigns and better in-flight services.
Rapid implementation: use of open source code and APIs, along with deployment skills provided by the Conztanz integration team, mean TDAP can be deployed quickly.
Less dependency on the PSS: achieved without the need for lengthy, expensive development by PSS operators.
And last but not least, Scalability: a Cloud-based delivery that can expand with business needs.