There’s massive growing demand for air travel, yet airports are at capacity. In this article, we look at 5 innovative ways the industry can adapt to this demand without opting for expensive airport expansion
Customer lifetime value (CLV) tells you what your passengers are really worth. Learn how to calculate your passengers’ CLV and then use this data to boost sales.
Offering a personalized experience can be hugely beneficial to your airline brand, but the limit with intrusion can be thin. Discover best practice for airline personalization.
Airline companies hold a lot of customer data yet struggle to use it effectively. Data agility is about using data more dynamically and creatively. Let’s look how the sector can become data agile.
Digital transformation has revolutionized customers’ expectations, with eCommerce giants offering highly personalized experiences. However, many airlines are struggling to keep up. What can they do?
The airline industry is falling behind customer expectations when it comes to providing a personalized experience according to Conztanz’s CEO Bertrand Kientz. Learn more in his Forbes interview.
Real-time data allows airlines to improve customer experience by finding and fixing problems fast and avoiding customer dissatisfaction. But the data must be effectively collected and translated into actionable information for the benefit of customers and staff.
Airlines IT fail. How a data agility platform can offer another level of resilience and should help better manage situation with personalised messaging and self-services.
Cloud-based ConztanzONE unlocks smart customer insights from current systems. The result is fast-track personalized marketing services for airlines. Find out how.
Turn a passenger problem into a goodwill opportunity with auto-generated SMS alerts. Our SaaS airline data integration solution is easily configured. Works with any airline and partner database, anywhere.