Insightful Data to fuel your airlines solution
We provide easy access to your Airline Partner's Travel & Customer data and
agile integration capabilities to make smart data & automation enrich your solution.
Add personalization capabilites to CRM, communication, retail and merchandise solutions
Bring your solution to the next level with instant access to airline's cleaned & structured customer data through API.
Fast integration of your solution into the air transport ecosystem
Automate your processes between your solution and Airlines or Airport systems.
Get the only necessary pieces of integration to fill the gaps.
Complete your NDC solution
Fuel your NDC channel with personalization
Track service fulfillment & broadcast its status to all involved partners
Enable that all indirect boookings can be managed the same way, no gap between GDS or NDC's orders
360 exhaustive view of all customers, flights & travel events.
Powered by analytics capabilities.
Connectable to any front or back-end systems
thanks to our set of APIs
A cloud-based platform implemented
in few weeks.
Designed by Air Transport Experts for IT players of Air Transport Industry
Whether it is a problem about customer data access, integration or processes automation between the existing core systems of an airline and digital interfaces or partner systems. We can help you!
Air industry is complex, ruled by rigid and standardized processes, specific flow and messages. Deep expertise is mandatory to move fast in any project impacting the IT chain.
If your solution needs access to airlines customer data, our platform provides a plug and play solution structuring the exhaustive customer data
and maintaining this base updated with real-time insights occuring during a travel. Feeding any application, especially those requiring transactional speed, with insightful information is a children’s game for us.
If you require integration pieces to fill gaps or need to set automation, our platform provides a plug and play solution with built-in industry connectors and a powerful orchestration layer that can execute complex tasks at the PSS level.
- Airline Customer data access
- Offer Personalization
- Marketing Personalization
- Personalization while Traveling
Airline Customer Data Access
If you need access to airlines’ customer data, you’ll have quickly realized that this is tough: they are scattered across different siloed systems. When there are a CRM or loyalty systems, data are only partial, not covering the exhaustive customer base.
To be able to connect them to your solution, a first heavy work of collection and consolidation of customer data has to be done... and needs to be maintained later.
On behalf of the airline, our platform builds and provides the profile of each individual customer, runs an analysis to discover habits and identifies groups of customers with similar behaviors and can feed your application on request (PULL), upon specific triggers or routine (PUSH).
Instant access to customer data for retailing & merchandising
Our platform can help in many fields, thanks to its deep knowledge of individual customers. It allows to easily Identify a returning customer and provide the up-to-date customer profile to personalize the digital interaction.
Offer a special discounted price to "Pierre", who belongs in your “high value business segment” as shops for a personal family trip on your website.
Segmentation & Real-time travel context
Our platform can help in many fields, thanks to its deep knowledge of individual customers. It allows to segment the full customer base, get individual profiles with insightful behavioural or experiences tags and capture real-time travel context.
It can trigger your campaign at the specific moment of travel, to specific groups or individuals,
Instant notification of traveler context
Our platform can help in many fields, thanks to its deep knowledge of individual customers. It allows detecting in near-real time many travel events at individual or flight level: no show, delays, cancellation, lost bag… and many others you can define upon your needs.
With our platform is now possible to trigger customized communications or call-to-action upon those events or on a a specific moment of travel, to partners contacts, specific groups or individual passenger on whatever channel.