Here’s your round-up of the most important news and views in the commercial aviation space in October 2017. We’ve scoured the web to bring you the information you need to keep on top of the latest developments in the sector. Enjoy!
It’s okay to be nosy. Be curious, be intuitive and sensitive to current trends around the world, and most importantly, understand your customers well – from their preference and needs, to their purchase and travel journey. Source
The International Air Transport Association (IATA) announced industry performance statistics for 2016 showing that system-wide, airlines carried 3.8 billion passengers on scheduled services last year, an increase of 7% over 2015, representing an additional 242 million air trips. Source
Everyone everywhere seems to be talking about digital transformation (DX) – the process where companies overhaul their structures and functionalities to reach a new stage of digital efficiency and enlightenment. Source
Barcelona – The International Air Transport Association (IATA) in collaboration with Airports Council International (ACI) have launched the New Experience in Travel and Technologies (NEXTT) initiative. SOURCE
What do travelers value most when shopping for a flight? And how can airlines leverage such information—along with the wealth of new technology and customer data—to present the most compelling and engaging offers? Source
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