June 2017 Best Links from the Web

By Hélène Dubos | From the Web

Jul 06

Here’s your round-up of the most important news and views in the commercial aviation space in June 2017. We’ve scoured the web to bring you the information you need to keep on top of the latest developments in the sector. Enjoy!

Finnair tests facial recognition for check-in

Finnair is testing facial recognition technology along with airport operator Finavia and Futurice at Helsinki Airport. The trials are planned until the 23 May to see how the technology works with the airport and airline’s processes with 1,000 frequent flyers taking part. Source

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Google (not the GDS) is the new enemy in airline distribution

Google (not the GDS) is the new enemy in airline distribution

An airline distribution conference doesn’t seem complete without a bit of a poke at the global distribution systems. Segment fees paid by airlines, age of the technology and how long it takes to get anything new done are all popular reasons for GDS bashing. Source

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Air NZ eyeing digital retailing improvements to boost ancillary sales

Air NZ eyeing digital retailing improvements to boost ancillary sales

It is becoming more and more evident that airlines must embrace technological innovations and digital channels to better communicate with their customers, and also to increase their onboard ancillary revenues. Source

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A deep dive into digital transformation and innovation

A deep dive into digital transformation and innovation

Digital transformation and innovation are buzzwords bandied around frequently at travel conferences, but hip-hop and Domino’s Pizzas are very much at the long-tail. Source

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How airlines are evolving in their data journey

How airlines are evolving in their data journey

Airlines are beginning to get on top of data and the value it can provide from general operational efficiency to personalisation for passengers. International Airlines Group, parent company of Aer Lingus, British Airways and Iberia, says data contributed €170 million to the business last year. Source

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How WeChat and Fliggy are keeping one airline awake

How WeChat and Fliggy are keeping one airline awake

In the next few weeks, staff at the Finnair HQ will lose their desks in a bid to become more agile. It’s a “big cultural change” and won’t be easy, acknowledges Finnair’s chief commercial officer Juha Järvinen but the “test lab approach” is necessary for the airline to survive. Source

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Airlines face difficult PSS decisions

Airlines face difficult PSS decisions

The world of airline passenger service systems (PSS) is changing fast. Airlines of all shapes and sizes now face a much more complicated set of options than before. Source

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