December – January : Best Links from the Web

Here’s your round-up of the most important news and views in the aviation space in March 2018. We’ve scoured the web to bring you the information you need to keep on top of the latest developments in the sector.
Have any questions? Contact Conztanz today about digital transformation in airlines.

Is there a business case for airline digital transformation?

To begin down the digital transformation path, airlines need to be able to bring together disparate data sets, so they can identify events across their entire organization in real-time and quickly respond to market needs, customer demand, irregular operations and so on. Source

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Switchfly Identifies the Financial Damage of Irregular Operations for Airlines

New industry brief shows how airlines can minimize hard and soft costs of disruptions and improve revenue. Source

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How IT can strengthen the airport value proposition to benefit airlines and passengers

In the past, when faced with competition, we have seen airports compete predominantly on financial terms. However, the reality is that this is no longer enough.. Source

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Travel disruption cost airlines and passengers tens of billions

Travel commerce platform Switchfly becomes the latest travel technology company offering to help airlines solve costly Irregular Operations (IROP) incidents by making passenger re-accommodation faster and easier. Source

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Emotional breakdown - How Air Canada uses AI to improve customer relationships

Air Canada has lately been making bold leaps forward on mobile and artificial intelligence with applications aimed to refine the airline’s customer relationships. SOURCE

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Finnair unveils Finn chatbot based on NDC technology

Finnair has launched a chatbot via Facebook Messenger to help passenger book flights, check status and find additional information on the airline. Source

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