Category Archives for "Trends & Innovation"

Jun 26

Transition to New Distribution Capability (NDC) and retail innovation: New Conztanz and InteRES partnership

By Hélène Millet | Trends & Innovation

The airline industry sees consumer-oriented retailing capabilities as the way to go. The vision is clear. Outdated tools and procedures are to be modernized or eliminated step by step. But existing traditional channels and their underlying technology and processes will remain for a considerable period of time. But how to manage transition?What is the best […]

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Oct 13

Airline Innovation Roundup: Sponsored Passengers, Face Recognition Passports and Modular Cabins.

By Hélène Dubos | Trends & Innovation

The airline industry is constantly looking for ways to deliver exciting new services and increase customer satisfaction. Here’s three exciting ideas for airline C-suites and marketers. Like disruptive ideas? Iceland’s WOW airline has promoted the idea that airlines could pay travellers to fly with them. The concept is based on the theory that, given enough data about […]

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