Category Archives for "Trends & Innovation"

PART 2In the first part of our paper published on June 18, about “where Airlines should focus to restart after COVID19 crisis?”, we identified 4 focus airlines will tackle  in their recovery phase. Let’s take a closer look on each one.      > Relaunch the demand: restore the trust and keep the contact with the […]

We would now like to share our takeaways on what were the immediate topics of concerns for airlines during the crisis and what would be the next topics to focus on in the near future.

New advanced business analytics are helping airlines stand out from the competition. Learn about the benefits of advanced business analytics for airlines and how to make it work for you.

Digital transformation in the airline industry is at the top of every senior decision marker’s agenda in commercial aviation, but it is still unclear what it means. But what is digital transformation? And what are the implications for airline?

As it touches on every area of the airline, digital transformation means different things to different people. Here are ten critical, actionable outcomes that the carrier board and management team can expect from embracing the digital transformation of their airline:

Integrating airline data radically improves Customer Relationship Management in aviation. Learn how to integrate passenger data into your CRM and boost customer satisfaction

Read about the most exciting new airport innovation ideas for 2019. We round up 10 fantastic airport innovations that are using clever technology to enhance and improve traveler experiences

Artificial Intelligence and Airlines – we look at five examples of AI in airlines today, and explore some of the pros and cons of the tech – and where you can get started.

For a long time, inflight shopping revenues have been disappointing. However, with new technologies and data analysis techniques, the future for sales is very exciting. Learn why

How and why should airlines compete with OTAs and MSEs? We look at the pros and cons of competing and see how the IATA NDC (New Distribution Capability) could be a game-changer

Could your airline become the ‘Amazon of travel’? In this article, we look at what airlines can learn from the king of online commerce

Want to understand where the future of air travel is heading? Read our list of 9 innovative air travel startups to find out how tech companies are innovating to improve the customer experience and boost airline revenues.

Ancillary sales offer enormous opportunities to airlines and growth from this revenue stream has been phenomenal in recent years. Read our 5 expert tips on how to boost ancillary sales this year