Category Archives for "Trends & Innovation"

Integrating airline data radically improves Customer Relationship Management in aviation. Learn how to integrate passenger data into your CRM and boost customer satisfaction

Read about the most exciting new airport innovation ideas for 2019. We round up 10 fantastic airport innovations that are using clever technology to enhance and improve traveler experiences

Artificial Intelligence and Airlines – we look at five examples of AI in airlines today, and explore some of the pros and cons of the tech – and where you can get started.

For a long time, inflight shopping revenues have been disappointing. However, with new technologies and data analysis techniques, the future for sales is very exciting. Learn why

How and why should airlines compete with OTAs and MSEs? We look at the pros and cons of competing and see how the IATA NDC (New Distribution Capability) could be a game-changer

Could your airline become the ‘Amazon of travel’? In this article, we look at what airlines can learn from the king of online commerce

Want to understand where the future of air travel is heading? Read our list of 9 innovative air travel startups to find out how tech companies are innovating to improve the customer experience and boost airline revenues.

Ancillary sales offer enormous opportunities to airlines and growth from this revenue stream has been phenomenal in recent years. Read our 5 expert tips on how to boost ancillary sales this year

There’s massive growing demand for air travel, yet airports are at capacity. In this article, we look at 5 innovative ways the industry can adapt to this demand without opting for expensive airport expansion

Airlines are able to collect and analyse more data than ever. Learn how leading industry players are using this to create data driven marketing.

New advanced business analytics are helping airlines stand out from the competition. Learn about the benefits of advanced business analytics for airlines and how to make it work for you.

The airline industry sees consumer-oriented retailing capabilities as the way to go. The vision is clear. Outdated tools and procedures are to be modernized or eliminated step by step. But existing traditional channels and their underlying technology and processes will remain for a considerable period of time. But how to manage transition?What is the best […]