New advanced business analytics are helping airlines stand out from the competition. Learn about the benefits of advanced business analytics for airlines and how to make it work for you.
Digital transformation in the airline industry is at the top of every senior decision marker’s agenda in commercial aviation, but it is still unclear what it means. But what is digital transformation? And what are the implications for airline?
As it touches on every area of the airline, digital transformation means different things to different people. Here are ten critical, actionable outcomes that the carrier board and management team can expect from embracing the digital transformation of their airline:
Airline APIs are an exciting new area of growth in the travel industry. We look at the key benefits of making some of your data available to third parties and explore four examples of travel APIs
Learn how ancillary marketing can boost your airlines’ revenues. We look at some of the techniques and technologies you should be used to increase income from all your passengers and boost sales.
Learn about the principal challenges of the aviation industry in 2019, and the steps we took to help airlines, airports and civil aviation authorities to tackle them successfully
Integrating airline data radically improves Customer Relationship Management in aviation. Learn how to integrate passenger data into your CRM and boost customer satisfaction
Data management in aviation allows airlines to improve customer experience by finding and fixing problems fast thereby increasing customer satisfaction.
Customer lifetime value (CLV) tells you what your passengers are really worth. Learn how to calculate your passengers’ CLV and then use this data to boost sales.
What does digital transformation actually look like? At Flybe, Europe’s largest regional airline, the vision for digital transformation has been all about creating a smoother, more personalized customer experience.
Winning new customers costs five times as much as retaining existing passengers. Using CRM in aviation can help you provide passengers with a more personalized service and keep them coming back.