Airlines are able to collect and analyse more data than ever. Learn how leading industry players are using this to create data driven marketing.
Customer lifetime value (CLV) tells you what your passengers are really worth. Learn how to calculate your passengers’ CLV and then use this data to boost sales.
Offering a personalized experience can be hugely beneficial to your airline brand, but the limit with intrusion can be thin. Discover best practice for airline personalization.
Airline companies hold a lot of customer data yet struggle to use it effectively. Data agility is about using data more dynamically and creatively. Let’s look how the sector can become data agile.
Digital transformation has revolutionized customers’ expectations, with eCommerce giants offering highly personalized experiences. However, many airlines are struggling to keep up. What can they do?
The airline industry is falling behind customer expectations when it comes to providing a personalized experience according to Conztanz’s CEO Bertrand Kientz. Learn more in his Forbes interview.
The opportunities for digital transformation for Airlines are huge. In this article, we provide food for thought, looking at how 5 different carriers are using the latest technology to great effect
Real-time data allows airlines to improve customer experience by finding and fixing problems fast and avoiding customer dissatisfaction. But the data must be effectively collected and translated into actionable information for the benefit of customers and staff.
The ConztanzONE Personalization Module enables airlines to send tailored event-driven, personalised messages to travellers across all channels. Suddenly everybody is treated like a frequent flyer.